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Shipping Policy

Organic Bed Threads Pty Ltd markets internationally online via www.organicbedthreads.com and delivers to the following countries: Australia, New Zealand, USA, Canada, UK, EU (TBC countries).

We accept Visa, Mastercard and American Express.

Our partnered courier company uses some of the best international freight providers – DHL, FedEx, UPS. Our preferred partner is DHL who will ensure your bed linen package is picked up and delivered in the shortest possible time.

Upon your successful online transaction, your will receive an online acknowledgment, followed by an email once your order has been processed within 24 hours of receipt. This email will provide you with your packages’ shipping details by way of a weblink, so that you can track the movement of your new bed linen product across the world. It is as good as you flying with your consignment!

You will be required to sign for delivery. We recommend providing a daytime address where someone will be available to sign between 9am-5pm.

No post office address will be accepted for courier deliveries. Your delivery address must be a residential or commercial address where someone is available to sign for your parcel between 9am - 5pm.

If you have any queries about your delivery, please contact us.

Shipping Charges

A flat rate shipping fee is capped per country zone. You may be requested to pay further shipping charges whereby you have requested a change in shipping address or delivery time.

Shipping Time

Orders placed on weekdays will be processed within 12-24 hours and shipped that day or next business day. Orders placed on weekends will be processed and shipped next business day. From all order processing, Organic Bed Threads customers provides a 3-5 day delivery service. However, please allow an additional 1-2 days for locations outside of metropolitan areas.

Sale Shipping Time

Please note during sale periods, orders may be subject to delay, so please allow minimum 3 business days for delivery, plus an additional 1-2 days for locations outside of metropolitan areas.

Any delivery date or time specified by us is a best estimate only and Organic Bed Threads will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability.

Ownership & Risk

Ownership and risk of damage of the goods passes to you upon delivery at your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. We advise checking to ensure your package is intact when receiving your goods.

If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that address) is proof of delivery and fulfillment by Organic Bed Threads and transfer of responsibility in the same way.

Taxes & Duties

Organic Bed Threads unfortunately cannot be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is placed. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer.

Please contact your local customs office for more information regarding taxes and duties payable in your region.

Handmade Doona Covers Designed in Australia, Made in India

With a significant one third of our lives spent sleeping, it makes sense to ensure this time is spent in comfort and luxury. At Organic Bed Threads, we believe people shouldn’t have to settle; we shouldn’t have to settle for duvet covers that irritate the skin, nor those making the covers shouldn’t have to settle for conditions that are less than they deserve.

Here at Organic Bed Threads our point of difference is an important one: we create gorgeous, handmade linens that are ethically made to fair trade and certified organic standards. Our doona covers are designed in Australia and are made in India by a team of skilled artisans who have become a part of our creative family. All our team members receive a fair wage for their work and are provided with working conditions that promote healthy, safe and happy manufacturing practices.

Create the world you want with your purchases

While we may cost a little more, the effects on the environment if we continue to mass produce in below par working conditions is something the world cannot afford. Purchasing our duvet cover sets online, whether you are in Australia or from another part of the globe, means you are doing your part to create a world we all deserve. Keeping fair trade in our minds, our team creates an ethical, environmentally sustainable and organic product line that you can purchase with confidence.

As our name suggests, we are all for organic. The consequence of chemical use is a massive one in textile production, with cotton being one of the thirstiest plants for water and pesticide in the world – one kilo of pesticides and synthetic fertilisers is usually needed to grow the cotton for one set of bed sheets! That’s a lot of chemicals entering the environment and our bodies as they can seep into our skin from traces that remain in fabrics even after they are washed. Our certified organic cotton, dyes and threads are chemical free, not only in crop growth but throughout the entire production.

Duvet covers that will add personality to any space

You won’t get donna covers with the same character as ours. Using a combination of traditional artisanal techniques such as wood block printing, hand embroidery and applique, you will receive a uniquely hand crafted cover set that will enhance your slumber space for healthy support and amazing comfort.

To order online, simply select the design you like and add to your cart. If you would like more information on our products or purchasing, please get in touch with us today.